AI and robotics – new opportunities for retail showcased in Hong Kong
At the Hong Kong Electronics Fair held in April in Hong Kong, Cheetah Mobile Inc., a leading mobile internet company with global market coverage, and OrionStar Technology Co., a Cheetah Mobile-invested AI company, showcased their Cheetah GreetBot robot. Cheetah GreetBot acted as a “big boss” to introduce customers to CM Translator, the best-selling handheld translator in China, and answer questions about the product.
Audiences visiting the Fair experienced the most advanced technologies and how AI and robotics are providing new opportunities for the retail and other markets. Cheetah GreetBot, a full-sized receptionist robot designed to interact with visitors and customers and guide them to their destinations with speech recognition, a facial and body recognition camera, and a navigation system, made its mark with its interesting introductions and personalized dialogues, and CM Translator with its one button, showed its ultra light and portable design.
Sheng Fu, Chairman and CEO of Cheetah Mobile commented “We believe AI and robotics will upgrade every industry, so we are building a whole-body AI technology chain to lead the way forward with new products for businesses and direct to consumers.”
Many companies, including Cheetah Mobile, Alibaba, and Tencent, have been working in the new retailing space – one of the most transformative areas for AI solutions in 2019. Cheetah Mobile and OrionStar have cooperated on additional intelligent retail products, including Cheetah VendBot, a smart mobile vending machine that brings goods directly to customers, and Cheetah Café, a robotic arm-powered kiosk that serves high-quality coffee.
Cheetah GreetBot is also being widely used in shopping malls and chain supermarkets, museums, government service halls, libraries, hotels, banks, courts and law firms, police stations, medical treatment facilities, and schools. Cheetah GreetBot provides intelligent new retailing services, such as answering questions, visual guidance, and directing the flow of foot traffic, in Nanjing Wanxiang Duhui Commercial Plaza, Yintai Center, Chaoyang Joy City, Wanda Shopping Mall, Wu Mart Beijing, China Unicom Inner Mongolia Branch, and Benz 4S. Cheetah GreetBot responds in real-time to customer inquiries and can assist with sales.
Cheetah Mobile introduced CM Translator to the Chinese market in 2018, and plans to release an international version later this year. CM Translator currently supports six languages including Chinese, English, Japanese, Korean, Thai and Spanish. CM Translator offers 180 days of standby time and 24 hours of continuous use.
Sheng Fu, continued, “The essence of robots is the combination of ‘AI+hardware+software+service.’ Cheetah Mobile and OrionStar have created an open robot ecosystem by building the full-chain AI technology as well as the robotics hardware. We have also used robot intelligent solutions to serve the industrial scenarios and built business brains to support business decisions and will unite more partners to work in the industrial Internet.”
Source: Cheetah Mobile Inc.